Do you ship internationally?
Yes, we do. Shipping rate will automatically be calculated once you enter
How long will shipping take?
Usually, ready to ship orders are shipped between 1-3 business days. If you're from Israel, it can take up to 7 days until you receive it.
For international orders, it can take between 1 week- to 4 weeks. Usually, it doesn't take more 3 weeks.
For custom products it takes up to 7 business days to ship.
Who is responsible for custom and import taxes?
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Where do you ship from?
All products are shipped from Israel.
Everything is handmade and carefully
packed in Israel.
RETURNS & EXCHANGES
Do accept returns & exchanges?
Yes, we do for most products (please check the list of the items which we do not accept returns).
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
The following items can't be returned or exchanged:
- Custom or personalized orders.
- Digital Downloads.
Conditions fo returns:
Buyers are responsible for return shipping costs.
If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Do you accept cancellations?
I don't accept cancellations. Please contact me if you have any problems with your order.
What if the item I ordered arrives broken or damaged?
We'll make it up to if you in the case that it does. We take great care in selecting the manufacturers of our curated collections. If you discover a flaw or fault in the item please contact us within the first 7 days of receiving that item and we'll work it out with you.
What are your paying methods?
You can pay with PayPal or international credit card (visa, mastercard, amex, diners)
Are the vinyl stickers waterproof?
Yes, they are waterproof. The vinyl stickers are printed on mat white premium waterproof sticker paper. These stickers are not suitable to put on cars or exposed to the sun for a long time. You can use them on your laptop, notebook, planner, bottles or on any flat surface that doesn't have a direct contact with heat.
How do I download the digital files I purchased?
You will receive them once you have made the payment. If you any problem, please contact us firstname.lastname@example.org.
Are your products eco friendly?
We are in the process to make all of our packaging and most of our products to eco friendly, we currently use recycled paper for the notebooks and eco friendly tissue paper.
Do you offer gift wrapping?
We package each order with eco friendly illustrated tissue paper. We don't offer special gift wrapping at this moment.